How We Protect Your Information

At Waypoint Imports, we respect your privacy and are committed to handling your personal information responsibly and transparently. This Privacy Policy explains what information we may collect when you visit our website, request a quote, use our online tools, or contact our team, and how that information may be used and protected.

Information You Share

When you contact us or request an import or shipping quote, we may collect information such as your name, email address, phone number, shipment details, vehicle or vessel information, origin and destination details, and any other information you voluntarily provide.

We may also collect basic technical information about how visitors use our website, including browser type, device information, pages visited, and general website activity.

Why We Collect It

The information you provide helps us deliver and improve our import and shipping services.

• Respond to enquiries and quote requests.
• Prepare shipping or import estimates.
• Coordinate transportation and delivery services.
• Communicate updates regarding your shipment.
• Improve our website and customer experience.
• Maintain appropriate business and service records.
• Protect our website and prevent misuse.

We use personal information only for legitimate business purposes associated with providing, managing, and improving our services.

Import Estimates

Information entered into our shipping or import cost calculator may be used to provide an estimated cost based on the shipment information supplied.

Website Experience

Our website may use cookies and similar technologies to help the website function properly, understand visitor activity, improve performance, and enhance the overall user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

Trusted Service Partners

Where necessary to provide our services, information may be shared with trusted third parties involved in the import or shipping process, such as carriers, logistics providers, customs-related service providers, port operators, insurers, and other service partners.

Keeping Information Secure

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

While we work to maintain appropriate safeguards, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

How Long We Keep Information

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, respond to enquiries, meet operational requirements, or comply with applicable obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

External Links

Our website may contain links to third-party websites or services. Waypoint Imports is not responsible for the privacy practices, security, or content of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

Your Choices

You may contact us if you would like to ask questions about personal information you have provided, request an update or correction, or raise a privacy-related concern.

Any request will be handled in accordance with applicable requirements and the information reasonably available to us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

Any updated version will be published on this page with a revised effective date.